Essential Skills – Profiles
Service Manager (NOC 621)
Service Managers plan, organize, direct, control and evaluate the operations of dealership’s service departments or automotive repair and maintenance shops/garages. They supervise a team of technicians, installers, and service advisors and are responsible for monitoring budgets and client service.
The most important Essential Skills for Service Managers are:
- Oral Communication
- Numeracy
- Thinking Skill (Problem Solving, Decision Making, Critical Thinking)